Name: Heart-to-heart bear
Filling material: PP cotton
Height: 45cm 60cm 75cm 90cm 1.1m
Color: pink. green
pls select what you want size thanks
pls let US know which one you need after place order
The product showed in the picture is the one in different sizes and please as the size we're selling.
The real color of the product may be a little bit different from the picture showed. due to the shot angle and light.
The measurement of the product is from the top of its head to the bottom of its feet.
It's normal there is about 3 to 5 cm error.
It's normal there is about 3 to 5 cm error.
Pls let us know which you need so we can arrange shippment for you thanks
Please contact us as well. if you are located in the countries which are been excluded. That means anyone the world over can buy our toys. We won't let you down.
About the S
The measurement of the toy is from the top of the head to the bottom of feet when the toy lies. It is acceptable that there are 3 to 5 centimeter errors. Because the toy is softness. Almost every kind of toy has diffrerent sizes and the pictures we showed above are the toys in different sizes. Please see the specific size in description or you can inquire us if you don't know the size. Please do not take the size of the toys showed as the one you're interested in. Please make sure you know all of that.
About Color Shading
The color of the real toys may be a little bit different from the ones showed in the pictures because of the different shooting angles and different quality of monitors.
About Dropping Wool
Please don't worry when you receiving the toy finding some little wool dropping. It is the scrap which attached on the body of the toy. Please do not assume that it is because of the quality problem of the toy.
About the package
All the toys are vacuum-Packed due to the big size of them. Please do not worry when you receive it and find it a little bit smaller than the size you think of. The toy may have wrinkles on it as well. You can just jitter it for a while and expose it to the sun. And you will find it better than before.
About Washing
Part Cleaning
Part of the cleaning when you use a dry cloth (if necessary. brushing). use a mild detergent to focus on style clear stain. then dry.
Whole Cleaning
1. The warm water into the poo
3. Into the water and gently rub the pillow
4. Remove the rinse carefully with warm water after
5. With a towel to squeeze out
7. In the sun exposure
8. Once again wool comb
Shipping
The item ordered usually will be delivered from China in 2 working days by air mail service after payment was confirmed. There is one thing you should be careful of that you will receive item in 20-40 business days without any track number and it is untraceable either when using air mail service. We promise a full refund will be paid if you still haven't received it after 35 days since the date you ordered.
Policies
What Buyer Should Know:
A refund can not be agreed with the following conditions
1 Some problems resulting from the buyer's careless reading of the specific item description. such as color. size.
2Damages caused by inappropriate handling.
3 Returning of the items without any reason.
4 Used items that have been unable to make the second sale.
5 A refund demanded without returning the goods firstly.
B refund can be given when:
1 The quality or defect of the product itself. like design. manufacturing
2 The product is workable. but the buyer wants to return it and agree to afford the return freight. In this situation. the buyer has to contact us and attach a photo of the product firstly to show the good condition of it. The buyer should pack it up carefully and tell us the tracking number after we agree to the return.
We highly recommend that you read the description of the item carefully before buying in order to avoid troubles for both of us. and do not return it because of the costly shipping. If you have to. please contact us in the first place.
Feedback
Thank you very much for your shopping from our store. It's our honor to serve you. To let you have a pleasure shopping experience. we will leave you a positive feedback. And we believe we will be so lucky. if we get you positive and 5-star DSR as well.
Pls contact us freely if you have any problems. and give us chances to solve problems.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Compare Color
- Choosing a selection results in a full page refresh.